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CMMi Editorial Collective

Susan Steen

Susan Steen, Ph.D., is the Assistant Professor of Cross-Cultural Communication at the Air Force Culture and Language Center (AFCLC), a center in the Air War College formed in 2006 to develop and strengthen cross-cultural competence in the U.S. Air Force. In this capacity, she conducts research and publishes, provides service to the university, and teaches military members at all academic ranks, from enlisted to General Officer.

Susan earned her Ph.D. in Communication from The University of Southern Mississippi in 2007 and held a variety of positions at civilian universities in the field of international education prior to joining the AFCLC in 2015. Her scholarship involves intercultural, interpersonal and organizational communication, and she has traveled widely throughout Europe, the Middle East, and Asia presenting on topics related to international education and intercultural competence. Her recent work has focused on the use of Coordinated Management of Meaning theory and Cosmopolitan Communication to connect across cultural divides, build resilient communities, and enact inclusion and cultural agility. Susan is a proud member of the CMM Institute. She lives in Montgomery, Alabama, with her husband and bonus son, and two miniature dachshunds.

CMMi Editorial Collective

Susan Steen

Susan Steen, Ph.D., is the Assistant Professor of Cross-Cultural Communication at the Air Force Culture and Language Center (AFCLC), a center in the Air War College formed in 2006 to develop and strengthen cross-cultural competence in the U.S. Air Force. In this capacity, she conducts research and publishes, provides service to the university, and teaches military members at all academic ranks, from enlisted to General Officer.

Susan earned her Ph.D. in Communication from The University of Southern Mississippi in 2007 and held a variety of positions at civilian universities in the field of international education prior to joining the AFCLC in 2015. Her scholarship involves intercultural, interpersonal and organizational communication, and she has traveled widely throughout Europe, the Middle East, and Asia presenting on topics related to international education and intercultural competence. Her recent work has focused on the use of Coordinated Management of Meaning theory and Cosmopolitan Communication to connect across cultural divides, build resilient communities, and enact inclusion and cultural agility. Susan is a proud member of the CMM Institute. She lives in Montgomery, Alabama, with her husband and bonus son, and two miniature dachshunds.